CHARLOTTE, N.C.--(BUSINESS WIRE)--PCI Pal® (LON: PCIP), the global provider of secure payment solutions, today announced a new integration with Amazon Connect to offer its customers worldwide with ...

Integration brings Aspect’s enterprise-class Workforce Optimization to Amazon Connect cloud-based contact center Helps Amazon Connect users easily and accurately forecast and schedule agent staff ...

NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced an integration with Sprinklr Modern Care and ...

Welcome to the Monday, April 25, 2022, edition of the No Jitter Roll, our regular roundup of news and product announcements. In this edition, we share news on a voice service for Zoom, a contact ...

First Orion, a provider of branded communication solutions for businesses, has integrated with Amazon Connect, Amazon Web Services' omnichannel cloud contact center platform. Amazon Connect contact ...

New bi-directional flow fuels personalized customer journeys and AI-ready agent intelligence in the contact center San Diego, Dec. 04, 2025 (GLOBE NEWSWIRE) -- Tealium today announced its new ...

Salesforce on Monday announced the general availability of Service Cloud Voice. The company is also expanding its partnership with AWS to offer customers pre-integrated Amazon Connect inside of ...

PCI Pal (LON: PCIP), the international provider of secure payment services, has announced a new integration with Amazon Connect to provide its clients globally with additional options for payment ...

The integration brings together Tealium’s real-time data collection and orchestration with Amazon Connect. The result is a unified, AI-powered agent and customer experience that helps reduce average ...