5 Key Call Center Software Features + How to Judge Them Your email has been sent There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what ...
Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...
CHARLESTON COUNTY, S.C. (WCSC) - The Charleston County Consolidated Emergency Communications Center has adopted a new and more advanced call-handling software that improves emergency responses from ...
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