Learn about the state of contact center technology and the latest software improvements giving call centers like yours a fresh advantage. Busy contact centers handle millions of conversations across ...

Generative artificial intelligence is causing the demand for data centers to explode, bringing with it a host of operational and energy challenges. Proptech firms are trying to come up with solutions ...

ACHESON, Alberta--(BUSINESS WIRE)--CES Corporation, the manufacturer of Intelliflex and a leader in modular data center solutions, is pleased to announce a strategic partnership with World Wide ...

Data center power is the lifeblood of modern digital infrastructure, enabling everything from cloud computing to AI, and requires substantial energy for servers, cooling, and other essential systems.

The Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence. This award ...

Managing IT hardware and software systems and services is an increasingly complex task as IT networks become more disbursed. While cloud computing has become a significant component of the IT ...

MISSISSAUGA Ontario Cara Operations Ltd., based here, Canada's largest full-service restaurant operator with multiple brands, will use Exit 41 Inc.'s Order Perfect 2.0 technology for call center ...

The way we produce and consume energy is changing. Electricity demand is skyrocketing, with levels expected to increase more than 50% by 2050. In addition to increasing demand, the world is faced with ...