Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...

Silverback AI Chatbot has announced the introduction of a new feature, “AI Agents,” which represents a further evolution of its technology designed to support business operations, customer ...

ChatGPT is an all-purpose chatbot, but its creator now lets you create special-purpose variations. Also, the upgraded GPT-4 Turbo model arrives. Stephen Shankland worked at CNET from 1998 to 2024 and ...

Apple plans to turn Siri into a chatbot that will rival Anthropic's Claude, Google's Gemini, and OpenAI's ChatGPT, reports ...

Researchers have identified ten security issues in the research-oriented AI chatbot Perplexity. Perplexity was released one week after ChatGPT, right as the maelstrom around artificial intelligence ...

Apple is preparing to replace Siri with a generative AI chatbot across iPhones, iPads, and Macs later this year, according to ...