In addition to asking workers how they feel about and use AI in the workplace generally, we asked a series of questions specifically about workplace use of AI chatbots – such as ChatGPT, Gemini or ...

AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

Experts on adolescent psychiatry and psychology say it’s important to have open and continuous discussion with kids about their use of artificial intelligence and AI chatbots. Parents should set ...

A significant number of teens say conversations with AI chatbots feel more satisfying than talking with actual humans, and one in three say they would choose AI companions over people for serious ...