Which banks, credit cards and insurers have the best customer service?

A study by USA TODAY and Plant-A Insights analyzed which financial services companies offer the best customer service in ...
Techlicious

Wire Transfer Scams Reveal a Dangerous Gap in Consumer Protection

Wire fraud losses often aren’t protected by the FDIC or the Electronic Funds Transfer Act. Here’s what banks cover, what they ...

The CFPB experienced an exceptionally turbulent year. Here's why

It's been a challenging year for the consumer watchdog agency, as the Trump administration has tried to deny it funding and ...

Consumer Financial Protection Bureau must be funded, judge rules

A federal judge has rejected a claim by the Trump administration that it is barred from funding a consumer watchdog agency.
ConsumerAffairs

MoneyGram paying $250,000 for consumer protection violations

• New York Attorney General Letitia James secured $250,000 from MoneyGram International for failing to follow consumer protection laws and jeopardizing customers' money transfers • The settlement ...
City & State New York

Here’s why you keep seeing Mamdani’s consumer protection commissioner everywhere

Just three weeks into Mayor Zohran Mamdani’s administration, the new commissioner of New York City’s Department of Consumer ...

U.S. Moving Protection Announces New Customer Complaint Tool for the Moving Industry

U.S. Moving Protection announces a significant step toward improving consumer protection resources within the household ...

‘I don’t think this is the right thing to do’: Bid for new consumer-protection unit prompts turf war with DA

District Attorney Summer Stephan and Supervisor Terra Lawson-Remer are clashing over control of a more than $200 million ...