The Joint Commission has announced the addition of a new section to its website dedicated to “High Reliability – Consistent Excellence.” The Joint Commission defines high reliability as consistent ...

BOSTON--(BUSINESS WIRE)--Press Ganey today launched its High Reliability Platform™ (HRP™), the industry’s first safety management solution to incorporate the company’s widely adopted HPI ® ...

At the Becker’s Hospital Review Annual Meeting in Chicago on May 17, Charles “Chuck” D. Stokes, MHA, COO, and Michael Shabot, MD, CMO of Houston-based Memorial Hermann Healthcare System, discussed ...

Tampa General is the first academic medical center in the United States to receive these prestigious safety qualifications which validate that an organization has established programs and teams ...

In any customer-facing industry, the operators who win are the ones who eliminate surprises. They deliver consistent experiences, predictable outcomes and smooth operations that customers never need ...