At the Becker’s Hospital Review Annual Meeting in Chicago May 9, M. Michael Shabot, MD, CMO, and Chuck Stokes, system COO of Houston-based Memorial Hermann Health System, described the health system’s ...

As OhioHealth came out of the coronavirus pandemic, its quality and safety team decided there was a need to do an entire reset across the health system. OhioHealth has made becoming a high-reliability ...

With an acute focus on patient-centered care, the U.S. healthcare sector is determined to produce more high reliability organizations (HROs). As defined by the federal government’s Agency for ...

Organizations and broader society often emphasize individual resilience in the workplace. We saw this on display among healthcare workforces throughout the COVID-19 pandemic, as individuals on the ...

Health system C-suites faced with staff shortages, thinning margins, increased patient volumes and rapidly advancing digital technologies are igniting cultural transformation to spark innovation for ...

Leaders must understand and address the underlying factors that contribute to catastrophic safety risk. Four years before BP’s Deepwater Horizon became global news, ExxonMobil walked away from a $187 ...

Chaos has always been part of healthcare. In a system where every decision can carry life-altering consequences, it’s in fact a feature more than a bug — unpredictable circumstances demand quick ...

Tampa General is the first academic medical center in the United States to receive these prestigious safety qualifications which validate that an organization has established programs and teams ...