I recently facilitated a retreat with the European Management Team of a Global Client where we co-created a unique experience that will have a memorable impact on the sustainable implementation of ...

Many companies rush into AI initiatives without identifying specific problems to solve, leading to wasted resources and failed projects. Companies often assume their data is ready for AI when it isn’t ...

Digital transformation efforts are rapidly accelerating in the public sector. Spurred in part by the pandemic — and now, as state and local governments pivot to meet rising constituent expectations — ...

Among the key challenges hindering AI adoption, security and compliance concerns rank the highest at 37%, underscoring the critical need for organizations to safeguard sensitive data while adhering to ...

Approval and sponsorship for an information security strategy is only the beginning. Implementation of the strategy is when risk is truly mitigated, and applying these five principles is vital to ...

Without substantial investment by innovators there would be no standards. Of course, without technology implementers who roll out standards and cutting-edge technological advances to consumers, even ...

Despite its central importance to the success of every business, customer experience is rarely implemented as effectively as it could be by leadership teams. This happens because customer experience ...

Effective pre-implementation planning is critical for successful adoption of intelligent process automation (IPA). The comprehensive IPA pre-implementation framework outlined in this document provides ...

The White House released its implementation plan for President Biden’s National Cybersecurity Strategy, broadly breaking down how it plans to accomplish more than 65 tasks involving 18 agencies ...