This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, ...

Companies are sitting on a wealth of valuable data that could be used to share relevant information with employees to improve the customer experience. However, this data can often be buried in ...

Building, collecting, transferring, sharing, preserving, maintaining and utilizing knowledge is essential to developing and keeping the necessary technical expertise and competences required for ...

The insurance industry runs on information. Every policy, claim, risk assessment and customer interaction depends on access to timely, accurate and well‑organized knowledge. Yet it’s an industry where ...

Forbes contributors publish independent expert analyses and insights. I provide career insights for you to be seen and promote. The ability to quickly adapt and confidently lead are skills that can ...