Artificial intelligence-powered chatbots have moved from novelty tools to essential business systems, transforming customer service, sales, internal workflows ...

The rise of the AI chatbot in healthcare is not just a trend but a fundamental necessity for survival and growth.

Chatbots are already a burgeoning source of news. Seven percent of respondents in the U.S. use chatbots for news every week, ...

Artificial Intelligence is shaking up digital marketing and search engine optimization (SEO). Natural Language Processing (NLP), a key component of AI search, is enabling businesses to interact with ...

In November, the Food and Drug Administration (FDA) held a Digital Health Advisory Committee meeting where it considered treating artificial intelligence mental health chatbots as medical devices. As ...

Dr. McBain studies policies and technologies that serve vulnerable populations. On any given night, countless teenagers confide in artificial intelligence chatbots — sharing their loneliness, anxiety ...