In any management job, and in many non-management jobs, it is critical to achieve a good balance between process administration and process management. Process administration is attending to the ...

Business Process Management (BPM) is a multifaceted discipline that encompasses the systematic design, execution, monitoring and continual optimisation of organisational processes. By integrating ...

Preserving company processes and culture are key ingredients in a successful merger or acquisition. Consider the case of Whole Foods and Amazon. Amazon’s summer 2017 acquisition of Whole Foods ...

The convergence of the Internet of Things (IoT) with Business Process Management (BPM) is redefining how organisations operate by integrating real-time data from myriad connected devices into ...

In a recent article, I took a critical look at the burgeoning robotic process automation (RPA) market – and found that in many cases, vendor promises were well ahead of functionality for this ...

As agentic AI changes business processes, it will also redraw the role of enterprise architecture Continue Reading ...

AI-powered process automation remains piecemeal, but new innovations are arising to fill the gaps, bringing the promise of fully intelligent automation that much closer.