Remote work became the norm in 2020, and in 2021, it’s likely to continue for many. That can make accessing important work documents and software difficult. Fortunately, there’s a way around that ...

Please see Instructions for use after 3/23, or as soon as your departmental IT staff notifies you once your departmental IT staff tell you to follow the new instructions. Access your (powered-on) work ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

If your Remote Desktop (RDP) session freezes or disconnects, the following solutions will help you resolve the issue. Before you proceed, we suggest you install the latest Windows Update (if available ...

Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

There are several software and browser options to access your files and multiple devices remotely, and two of the most popular are TeamViewer and Chrome Remote Desktop. We’ll take a look at the two ...

It is the very first thing you need to do when you are getting the aforementioned issue on your computer. At times, it could be solved by restarting the computer. On the other hand, you can try ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

When visiting the eBay.com site, a script will run that performs a local port scan of your computer to detect remote support and remote access applications. Many of these ports are related to remote ...

Many enterprises have moved to a hybrid or remote work model, signaling a need for IT teams to use remote desktop software to access workforce devices at any time. Getty Images/iStockphoto With the ...