A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...

Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...

Oracle database customers running version 11g Release 1 have until the end of this month to upgrade, or else face increased annual maintenance fees. The vendor provides five years of Premier Support ...