Massachusetts, California, Rhode Island, and Texas are enforcing massive changes to self-checkout for shoppers, including ...

Self checkout was sold as the future of retail, a frictionless way to grab groceries and get out the door. Instead, a surge ...

Self-checkout was supposed to be the future of fast, frictionless shopping. Instead, it has turned into one of retail’s ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also need to provide a decent customer experience and control “shrink”, the name ...

Walmart has pedaled back on their checkout system. The retail giant has started pulling self-checkout machines from certain ...

At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when a light was flashing and the customer ended up trying to steal and ...

New research shows that Americans admit they are stealing more from self-checkout machines. The study from Lending-Tree says one in four of us now admit that we have stolen at least one item. That’s ...

Target is testing a new self-checkout policy as retailers are finding the cashier-less technology can put off customers. At a handful of stores, Target has restricted self-checkout to customers buying ...

If approved next month, the new rule in the O.C. city would require one employee per three stations.

California SB 442 aims to regulate self-checkout machines in stores, requiring a dedicated employee to assist customers. The bill also limits items allowed in self-checkout and expands the ban on ...

WINTER HAVEN, Florida -- Police in Florida are looking for a group of people who used a Walmart self-checkout as their own personal slot machine. Last week, at least eight people who appeared to know ...