It is almost cliche to say that "digital innovation is NOT about technology.” Yes, it is true. But, no digital innovation can succeed without a sound technology foundation. Ever since the invention of ...

“The way businesses handle payments is no longer a back-end decision. It’s a front-line strategy that shapes customer experience, trust, and growth.” In today’s always-on world, digital transformation ...

Forbes contributors publish independent expert analyses and insights. David Henkin helps organizations and individuals innovate and grow. AI can be a powerful tool for innovation, helping with ...

Companies are missing a big opportunity hiding in plain sight: their smallest customers. Small and medium businesses (SMBs) often make up the majority of a company’s customer base, yet many are served ...

Beasley Media Group is formally redefining itself as a digital-first company, a strategic pivot CEO Caroline Beasley says is essential for survival in today’s media marketplace in an interview on ...