Another round of critical Web Help Desk flaws highlights how SolarWinds’ legacy code and past breaches continue to haunt IT ...

The ticketing software SolarWinds Web Help Desk is vulnerable through four critical security vulnerabilities, among others.

Chat and mobile application bring new mediums and opportunities for IT professionals to engage with employees through the service desk AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading ...

A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a security ...

AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced the addition of new IT asset management (ITAM) integrations ...

SolarWinds Service Desk now includes an AI-powered virtual agent to help users troubleshoot issues so IT agents can focus on critical and complex tasks AUSTIN, Texas--(BUSINESS WIRE)-- SolarWinds ...

SolarWinds has released a hotfix for a critical Web Help Desk vulnerability that allows attackers to log into unpatched systems using hardcoded credentials. Web Help Desk (WHD) is an IT help desk ...

For the second week in a row, SolarWinds has released a patch for a critical vulnerability in its IT help and ticketing software, Web Help Desk (WHD). According to its latest hotfix notice, the issue ...

SolarWinds Service Desk recognized as top ITSM provider by the American Business Awards, SIIA CODiE Awards, and G2 More than 230 professionals worldwide participated in the judging process to select ...

SolarWinds, a provider of IT management software, has introduced SolarWinds Service Desk, an IT service management (ITSM) service desk solution for IT professionals. Through the acquisition of ITSM ...

SolarWinds has launched Discovery, an AI solution that produces real-time insights for IT pros to better manage hardware and software assets. The SaaS-based solution provides organizations with a way ...

The growth of the interconnected world has given significant development in handling company communications and operations, including the so-called service desk. Companies are now offering service ...