According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Process-oriented leaders focus on creating and optimizing systems to improve efficiency, streamline operations and drive long-term growth. They see structure as the backbone of success. Process-driven ...

With artificial intelligence (AI) advancing rapidly, there needs to be more clarity about what generative AI means for process automation. After all, process automation has been around for decades, ...

Everyone knows what data mining is, but the term "process mining" may be new to some. According to Gartner, process mining is a methodology used to discover, monitor and improve processes that already ...