A beloved grandfather died in what police are calling a “freak accident” at a Nebraska McDonald’s drive-thru. Michael Dickinson, 69, suffered fatal injuries after he somehow became trapped between the ...

It’s called “fast food” for a reason, but some restaurants do it better than others. A new report from Intouch Insights and QSR Magazine looked at 13 different fast-food chains and analyzed different ...

Fast-food drive-thrus may not be getting much faster, but they’re getting smarter, and friendlier staff might still matter more than artificial intelligence, a new report found. The 25th Annual ...

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Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...

That distant ringing? It’s the sound of the Taco Bell death knell, tolling for the restaurant chain’s shambolic AI-powered drive-thrus. We exaggerate, but only a little. The much-maligned tech ...

Amy’s Drive Thru, the vegetarian fast-food spot that opened in Corte Madera just five years ago, has shut down. “We’ve made the difficult decision to close our Corte Madera location effective today,” ...

A Petaluma-based company known for vegetarian frozen foods and drive-thrus has closed its most recognizable Bay Area restaurant. Amy’s Drive Thru in Corte Madera shuttered permanently on Aug. 25, ...

Fast food companies have been experimenting with integrating artificial intelligence into their restaurants, from Flippy the burger-flipping robot at White Castle to dynamic pricing at Wendy's. One ...

A Taco Bell exec is having second thoughts about using AI at the drive-thru. A Taco Bell exec is having second thoughts about using AI at the drive-thru. is a news writer who covers the streaming wars ...

Last year, Taco Bell made a simple bet that Alexa-like voice assistants could handle the drive-thru window. It didn’t consider whether people could handle dealing with AI. According to the Wall Street ...