Abstract: The Online travel agency (OTA) is an intermediary between the customers and travel services. The main motive of OTA is to satisfy customers with their service and sell maximum itineraries.

Crime is down. Migrant workers and customers are staying home. As part of our video series on Trump’s second term, The Wall Street Journal’s Michelle Hackman takes us inside the aftermath. Photo ...

Hilton is removing a Minnesota hotel from its system after it denied bookings for ICE agents. The independently-owned hotel said it was correcting the issue on Monday after being called out by DHS.

The incident occurred at Rocky Mountain Metropolitan Airport in Colorado. A small plane landed itself safely at a Colorado airport in what marked the first-ever use of Garmin's Autoland system in an ...

Hotels are entering a new era of revenue management—one defined not by dashboards and manual overrides, but by adaptive systems that learn in real time. For years, the best RMS platforms followed the ...

A hotel worker in Fargo, North Dakota, was filmed using a bubbling hot tub to “treat” stained bed sheets. The viral clip, recorded at Expressway Suites, shows an employee tossing piles of linens into ...

Cybersecurity researchers have called attention to a massive phishing campaign targeting the hospitality industry that lures hotel managers to ClickFix-style pages and harvest their credentials by ...

Tennis legend Serena Williams recently took to social media to highlight her grievance with a New York City hotel over their decision to use cotton plants as part of their decor. She recently shared a ...

Florida hotel implements remote check-in system with offsite employee A hotel in Sunrise, Florida, has sparked attention after implementing an outsourced check-in system featuring a remote front desk ...

A hotel in Sunrise, Florida, has sparked attention after implementing an outsourced check-in system featuring a remote front desk employee appearing on a large screen, footage filmed on July 26 shows.