40 Customer service training ideas, topics & exercises for building exceptional teams
40 Customer service training ideas, topics & exercises for building exceptional teams
Feb 26, 2025
hubspot.com
CALL CENTER TRAINING: EFFECTIVE LISTENING SKILLS FOR UNDERSTANDING CUSTOMERS
4:42
CALL CENTER TRAINING: EFFECTIVE LISTENING SKILLS FOR UNDERSTANDING CUSTOMERS
23.9K viewsJul 23, 2020
YouTubeStart with the Right Questions: Trusts and Estates
Lesson 3.2 - Customer Service Fundamentals - Actively listening to customers
5:06
Lesson 3.2 - Customer Service Fundamentals - Actively listening to customers
9.7K viewsJan 31, 2016
YouTubeLearn Soft Skill
How to Answer the Phone Properly: Customer Service Training
4:26
How to Answer the Phone Properly: Customer Service Training
54.2K viewsJun 15, 2017
YouTubeShep Hyken: Customer Service & CX Expert
Phone-Based Customer Service Online Class | LinkedIn Learning, formerly Lynda.com
Phone-Based Customer Service Online Class | LinkedIn Learning, formerly Lynda.com
May 23, 2016
linkedin.com
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
6:31
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
239.9K viewsApr 8, 2013
YouTubeDon Crawley, Author of The Compassionate G…
Customer service & support training: Skills & materials to do it right
6:21
Customer service & support training: Skills & materials to do it right
92 viewsJan 1, 2009
hubspot.com
5:49
8 Steps to Improving Active Listening | Online Call Center Agent Soft Skills Part 5
890K viewsOct 8, 2020
YouTubeBenchmarkPortal
Customer Service Training for Employees: Activities & Examples
2 viewsNov 22, 2024
tidio.com
1:59
Customer Telephone Training: Tips in 2 Minutes
140.4K viewsNov 17, 2014
YouTubeCary Cavitt Consulting
6:17
CALL CENTER TRAINING: PROPER USE OF TONE OF VOICE & VOLUME
132.1K viewsJul 23, 2020
YouTubeStart with the Right Questions: Trusts and Estates
1:00
Essential Telephone Skills Customer Service Training Program
1.3K viewsFeb 10, 2017
YouTubeServiceSkills Customer Service Training
2:02
Best Customer Service Training on the Phone
622 viewsOct 21, 2024
YouTubeServiceSkills Customer Service Training
7:58
6 Tips For Improving Your Customer Service Skills | Indeed Career Tips
421.7K viewsDec 27, 2022
YouTubeIndeed
0:46
Customer Service Training Videos
4.8K viewsSep 3, 2023
YouTubeYes To Tech
3:07
10 Telephone Customer Service Tips | Telephone Etiquette
40.5K viewsMay 21, 2022
YouTubeBusiness Training Media
18:09
Customer Service Skills - Video Training Course | John Academy
223.9K viewsMar 1, 2018
YouTubeJohn Academy
10:04
Customer Service Training - How To Answer Incoming Calls
27.2K viewsNov 24, 2020
YouTubeTom Jackobs | Sales & Speaker Coach
2:33
Customer Service Training Videos - by Telephone Doctor Customer Service Training
10.9K viewsAug 27, 2014
YouTubeCustomer Service Training by Telephone Doctor
1:01
Customer Service Training Videos - Probing Questions
36.8K viewsFeb 8, 2017
YouTubeCustomer Service Training by Telephone Doctor
5:34
Customer Service Training Video - Attitude
22.2K viewsJun 21, 2012
YouTubeCustomer Service Training by Telephone Doctor
3:47
10 Best Customer Service Courses to Boost Your Skills Fast
2.8K views6 months ago
YouTubeBusiness Training Media
8:07
Improving Customer Service Skills: Call Center Training Mock Call for a Life Insurance Company
20.9K viewsMar 2, 2023
YouTubeSingle Step English
18:12
Customer Connections: Phone Skills for Outstanding Service
62.7K viewsMar 26, 2019
YouTubeExpress Employment International
8:44
Effective Customer Service Scenarios for Call Center Training | BPO Industry
12.8K viewsSep 12, 2023
YouTubeSingle Step English
7:53
7 Step Call Flow Strategy for Contact Centers
9.4K viewsJun 7, 2024
YouTubeMyra Golden
2:11
Customer Support Specialist : Mastering Customer Service Calls 6
136 viewsJun 14, 2023
YouTubeLearnCity
5:32
7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
754K viewsJul 8, 2020
YouTubeBenchmarkPortal
4:51
CALL CENTER TRAINING: BEING AN EFFECTIVE CALL CENTER AGENT
47.8K viewsJul 23, 2020
YouTubeStart with the Right Questions: Trusts and Estates
21:08
Building Rapport: Customer Service Training Videos 3/9
12.5K viewsJun 25, 2021
YouTubeCustomersFirst Academy
See more
Static thumbnail place holder