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Why people don’t listen (and how to get them to) | Laura Botsford | TEDxNorthumbriaUniversity
We all know the frustration of leaving a disagreement feeling like the other person was not listening to you – closed off and unreceptive to the points you were making. But, perhaps we are not as open to different perspectives as we may believe. Having built a career facilitating disagreements, Laura Botsford investigates how we can initiate ...
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