Copilot for Service: Helpful Tips for Customer Service Agents Online Class | LinkedIn Learning, formerly Lynda.com
Copilot for Service: Helpful Tips for Customer Service Agents Online …
Oct 8, 2024
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Elevate your customer service with Microsoft Copilot! In the digital age, the Contact Center is a crucial battleground, extending beyond calls. Customers expect 24/7 service across channels and devices, making self-service options essential. Microsoft Copilot, powered by generative AI, is a game-changer automating tasks, allowing your team to focus on meaningful work. Enhance your customer experience and explore how Copilot transforms service operations, turning a 'cost center' into a 'profit ce
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